Astoria Residences Juhu

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account — a unique account created for You to access our Service or parts of our Service.
Affiliate — an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as "the Company", "We", "Us" or "Our") — refers to Astoria Residences Juhu.
Cookies — small files placed on Your device by a website, containing details of Your browsing history among its many uses.
Country — Maharashtra, India.
Device — any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data (or "Personal Information") — any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
Service — refers to the Website.
Service Provider — any natural or legal person who processes the data on behalf of the Company; third-party companies or individuals employed to facilitate or analyse the Service.
Usage Data — data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Website — Astoria Residences Juhu, accessible from https://astoriajuhu.com/.
You — the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting & Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information. Personally identifiable information may include, but is not limited to:

Email address
Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address, browser type, browser version, pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service through a mobile device, We may also collect information about the type of mobile device You use, its unique ID, the IP address, Your mobile operating system, and the type of mobile Internet browser.

Tracking Technologies & Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:

Cookies / Browser Cookies — A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Cookies can be "Persistent" or "Session" Cookies.
Web Beacons — Certain sections of our Service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags) that permit the Company to count users who have visited those pages or opened an email.

Where required by law, We use non-essential cookies (analytics, advertising, remarketing) only with Your consent. You can withdraw or change Your consent at any time through Your browser/device settings. We use both Session and Persistent Cookies for:

Necessary / Essential Cookies — Session Cookies administered by Us. Essential to provide services available through the Website and to authenticate users.
Cookies Policy / Notice Acceptance Cookies — Persistent Cookies administered by Us. Identify if users have accepted the use of cookies.
Functionality Cookies — Persistent Cookies administered by Us. Allow Us to remember choices You make (login details, language preference) for a more personal experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account — to manage Your registration as a user of the Service.
For the performance of a contract — development, compliance and undertaking of the purchase contract for products, items or services You have purchased or of any other contract with Us through the Service.
To contact You — by email, telephone, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including security updates.
To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about.
To manage Your requests — to attend and manage Your requests to Us.
For business transfers — We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets.
For other purposes — data analysis, identifying usage trends, evaluating and improving our Service, products, marketing and your experience.

We may share Your Personal Data in the following situations:

With Service Providers — to monitor and analyse the use of our Service, to contact You.
For business transfers — in connection with any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
With Affiliates — We will require those affiliates to honour this Privacy Policy.
With business partners — to offer You certain products, services or promotions.
With Your consent — We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We apply different retention periods to different categories of Personal Data:

Account Information
- User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure.
Customer Support Data
- Support tickets and correspondence: up to 24 months from ticket closure.
- Chat transcripts: up to 24 months for quality assurance and training.
Usage Data
- Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection.
- Server logs (IP addresses, access times): up to 24 months for security monitoring.

We may retain Personal Data beyond the stated periods for legal obligations, legal claims, Your explicit request, or due to technical backup limitations. When retention periods expire, We securely delete or anonymise Personal Data. Residual copies may remain in encrypted backups and are not restored except where necessary for security, disaster recovery, or legal compliance.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards. No transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section that allows You to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us. Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Privacy Policy